FAQs

Fees and Memberships

What are your membership options?

We offer two different membership options! 

 

Our first option would be City Performance Adult which would grant you access to all our locations with a 6-month locked-in contract. There would have an exit fee to consider if you wish to end your contract before its expiry date. 

Our second option would be City Performance Adult Flexi which would grant you access to all our centres with no locked-in contract. Please note that we require a 28-day cancellation notice.

We are a fortnightly Direct Debit Centre, making it easier for you to manage your payments with automatic transactions. 

Yes we do! All of our City Health Club Centres offer concession rates to anyone that has a valid seniors card or student ID. This must be presented at reception to take advantage of our discounted rates.

You can pause your membership for up to 3 months and suspend all payments during the time period selected by filling out the Hold form on our website.

If you wish to cancel your membership, our online cancellation form is required to be filled out. 

If you wish to cancel your membership that includes a 6 months locked-in contract before the period ends you will have an exit fee to consider. On the other hand, if you wish to end your  Flexi or non-locked-in contract membership, we require a 28-day cancellation period. 

Accessibility

How old do I have to be to join?

Our youngest Health Club members have to be at least 14 years old and accompanied by an adult to provide supervision. If you do wish to join independently you have to be over 16 years old. 

Our Health Clubs have their own individual operating hours ranging from 05:00 AM to 09:00 PM depending on the centre. This information can be accessed on the website as they may differ from site to site. 

Your fitness passport will grant you access to our swimming pools, but group fitness classes and access to the gyms are only included at some of our centres. Please give us a call for more information.

Yes they are! Not only can you come workout independently at our gyms but you can also join any of the dozens of group fitness classes we have to offer. This is available at all our centres except Miami. 

Yes, you definitely can! Feel free to head to our swimming pools to cool off after a workout or use the water’s natural resistance to do some recovery exercises. 

Try us for free

When it comes to health clubs, the proof is in the pudding. We know you need to come and see the space for yourself, take a class, check out the equipment and have a dip in the pool before you commit. So come and join us for a one-day free trial and let us show you what our Health Club can do for you.